Check out our Frequently Asked Questions below. If you still need help please contact us.
Orders & Shipping
How long does shipping take?
Shipping times vary based on location and shipping method. Standard shipping typically takes 5-7 days, while express options are available at checkout.
Do you ship internationally?
Not at the moment. We offer shipping within the United States. Shipping rates and delivery times vary depending on your location. International shipping may be available in the future.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery. Items must be unused and in their original packaging. Please contact us at craftytreasuresbyct@gmail.com to initiate a return.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please send us a photo at craftytreasuresbyct@gmail.com within 7 days, and we’ll make it right.
Other Questions
How can I contact you?
We’d love to hear from you! Email us at craftytreasuresbyct@gmail.com or fill out our contact form.
Do you sell in stores?
I sell in person at local craft shows and vendor event in Lexington, KY and surrounding counties. Owning and running a brick and mortar store is a goal, but not in current plans.